Returns Policy

At MYLTHERONIX, we strive to ensure complete satisfaction with your purchase. If you are not entirely satisfied with your purchase, we're here to help.

Eligibility for Returns

• Items must be unused and in the same condition that you received them.
• Your item must be in the original packaging.
• The return request must be initiated within 30 days of the receipt of the product.
• Proof of purchase must be provided to process the return.

Non-returnable Items

Certain types of goods are exempt from being returned, such as perishable goods, custom products, and personal care items. Sale items are also non-returnable.

Return Process

1. Contact our customer service team via email at support@myltheronix.com to initiate the return.
2. Once your return is approved, you will receive a Return Merchandise Authorization (RMA) number along with the return address.
3. Pack the item securely and include your RMA number inside the package.
4. Ship the package to the address provided in the email confirmation.

Refund Process

Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.

Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our Returns Policy, please contact us at support@myltheronix.com.